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Tablet-optimierte Benutzeroberflächen für Kommissionierung, Rüsten und Verpacken in der Intralogistik.","2026-05-05T08:10:31.574000+02:00",{"id":816,"meta":817,"title":14},8,{"type":818,"detail_url":819,"html_url":820},"cms.ContentPage","https://smartfactory.ch/api/v2/pages/8/","https://smartfactory.ch/projekte/","de-ch",{"id":823,"meta":824,"title":826,"alt":5,"image_title":5,"caption":5,"is_decorative":37,"4_5":827,"5_4":837},288,{"type":34,"detail_url":825},"https://smartfactory.ch/api/v2/images/288/","CS-ISPIK",{"mobile":828,"tablet":831,"desktop":834},{"url":829,"url_webp":829,"width":41,"height":830},"https://sos-ch-dk-2.exo.io/smf-phoenix-prod-public/media/public/images/CS-ISPIK.fit-768x960.format-webp.webp",960,{"url":832,"url_webp":832,"width":45,"height":833},"https://sos-ch-dk-2.exo.io/smf-phoenix-prod-public/media/public/images/CS-ISPIK.fit-1200x1500.format-webp.webp",1500,{"url":835,"url_webp":835,"width":49,"height":836},"https://sos-ch-dk-2.exo.io/smf-phoenix-prod-public/media/public/images/CS-ISPIK.fit-1600x2000.format-webp.webp",2000,{"mobile":838,"tablet":841,"desktop":843},{"url":839,"url_webp":839,"width":41,"height":840},"https://sos-ch-dk-2.exo.io/smf-phoenix-prod-public/media/public/images/CS-ISPIK.fit-768x614.format-webp.webp",614,{"url":842,"url_webp":842,"width":45,"height":830},"https://sos-ch-dk-2.exo.io/smf-phoenix-prod-public/media/public/images/CS-ISPIK.fit-1200x960.format-webp.webp",{"url":844,"url_webp":844,"width":49,"height":845},"https://sos-ch-dk-2.exo.io/smf-phoenix-prod-public/media/public/images/CS-ISPIK.fit-1600x1280.format-webp.webp",1280,"Resultat & Impact",[848],{"type":725,"attrs":849,"children":851},{"data-block-key":850},"1n3se",[852],{"type":730,"content":853},"smartfactory entwickelte ein modernes UX/UI-Konzept für eine interne Tablet-Applikation, mit der Mitarbeitende in der Logistik digital kommissionieren, rüsten und verpacken können.","Herausforderung",[856],{"type":725,"attrs":857,"children":859},{"data-block-key":858},"lmnrd",[860,862,865],{"type":730,"content":861},"Die bestehende Applikation erfüllte fachlich ihren Zweck, war visuell und ergonomisch aber nicht auf den realen Arbeitsalltag in der Logistik ausgelegt.",{"type":733,"attrs":863,"children":864},{},[],{"type":730,"content":866},"Gesucht war kein neues System, sondern ein klares, modernes und tablet-taugliches Bedienkonzept, das Mitarbeitende schneller durch Kommissionierung, Verpackung und Rüstaufträge führt.","USM U. Schärer Söhne AG","Grossunternehmen","Industrie & Produktion",[],[872,873,874],"User Experience Design (UX)","User Interface Design (UI)","Detailkonzeption","Konzeption & Design",[877,882],{"id":878,"meta":879,"further_page_id":881},13,{"type":880},"cms.CaseStudyPageRelationship",52,{"id":32,"meta":883,"further_page_id":884},{"type":880},55,"#D6E2EC","BLACK","WHITE",[889,924,929,1079,1082,1183,1186],{"type":890,"value":891,"id":923},"rich_text",[892,899,905,911,917],{"type":893,"attrs":894,"children":896},"h2",{"data-block-key":895},"9rtyk",[897],{"type":730,"content":898},"Ausgangslage – Wo lag das Problem?",{"type":725,"attrs":900,"children":902},{"data-block-key":901},"du9ka",[903],{"type":730,"content":904},"Der Kunde hatte bereits eine interne Applikation für Logistikprozesse eingeführt. Die Anwendung unterstützte Mitarbeitende beim Kommissionieren, Verpacken und Bearbeiten von Rüstauftragslisten. Sie war also fachlich relevant und operativ wichtig, aber in der Bedienung und visuellen Gestaltung nicht auf dem Niveau, das man für einen effizienten Tablet-Prozess im Lager erwartet.",{"type":725,"attrs":906,"children":908},{"data-block-key":907},"ekqa7",[909],{"type":730,"content":910},"Die Applikation läuft auf iPads beziehungsweise Tablets und wird von Mitarbeitenden direkt im operativen Umfeld genutzt: im Lager, beim Scannen, beim Sammeln von Artikeln, beim Verpacken, beim Bearbeiten von Aufträgen und beim Abschliessen einzelner Prozessschritte.",{"type":725,"attrs":912,"children":914},{"data-block-key":913},"2kuoh",[915],{"type":730,"content":916},"Gerade in solchen Anwendungen ist UX nicht «nice to have». Die Nutzer stehen nicht ruhig vor einem grossen Bildschirm, sondern arbeiten mit Ware, Scanner, Verpackung, Listen, Lagerplätzen und Zeitdruck. Eine schlechte Oberfläche bedeutet dort nicht nur, dass etwas weniger schön aussieht. Sie verlangsamt Abläufe, erhöht Fehlerquoten und sorgt dafür, dass Mitarbeitende unnötig überlegen müssen, was als Nächstes zu tun ist.",{"type":725,"attrs":918,"children":920},{"data-block-key":919},"6nvps",[921],{"type":730,"content":922},"Die Aufgabe von smartfactory war deshalb klar abgegrenzt: keine technische Neuentwicklung, sondern ein UX/UI-Makeover der bestehenden Applikation. Die bestehende Fachlogik sollte verstanden, strukturiert und in eine moderne, robuste Oberfläche übersetzt werden.","eb8c3e0f-7ee1-48a8-9e1d-dbe8f144c80b",{"type":925,"value":926,"id":928},"spacer",{"size":927},"L","52f0c887-94f4-4613-b0f2-2902e1242320",{"type":890,"value":930,"id":1078},[931,937,943,949,955,961,967,973,979,985,991,997,1003,1068,1072],{"type":893,"attrs":932,"children":934},{"data-block-key":933},"pz5zb",[935],{"type":730,"content":936},"Umsetzung – Was haben wir gemacht?",{"type":725,"attrs":938,"children":940},{"data-block-key":939},"8or60",[941],{"type":730,"content":942},"smartfactory entwickelte ein neues UX/UI-Konzept für die bestehende Rüst- und Verpackungsapplikation.",{"type":725,"attrs":944,"children":946},{"data-block-key":945},"3k30e",[947],{"type":730,"content":948},"Im ersten Schritt ging es darum, den realen Prozess zu verstehen. Die Applikation besteht aus mehreren zentralen Arbeitsbereichen: Kommissionieren, Verpacken und Rüstauftragsliste. Diese Bereiche mussten nicht nur schöner dargestellt werden, sondern als klare Arbeitsflüsse funktionieren.",{"type":725,"attrs":950,"children":952},{"data-block-key":951},"7lmb0",[953],{"type":730,"content":954},"Für die Startnavigation wurde ein reduziertes Kachelkonzept entworfen. Die drei Hauptbereiche sind gross, visuell unterscheidbar und direkt antippbar. Die Oberfläche ist damit auf Tablet-Nutzung ausgelegt: grosse Touch-Flächen, klare Kontraste, eindeutige Icons und eine Navigation, die auch im Lageralltag schnell verstanden wird.",{"type":725,"attrs":956,"children":958},{"data-block-key":957},"7pi1p",[959],{"type":730,"content":960},"Für die Kommissionierung wurde ein Scan-orientierter Ablauf gestaltet. Der Nutzer startet im Kommissioniermodus, scannt Ware oder Lagerpositionen und gelangt danach in eine strukturierte Artikelliste. Links stehen die noch zu sammelnden Artikel, rechts die bereits gesammelten Artikel. Dadurch ist der Fortschritt jederzeit sichtbar.",{"type":725,"attrs":962,"children":964},{"data-block-key":963},"7l5n0",[965],{"type":730,"content":966},"Besonders wichtig war die Darstellung von Mengen und Status. Artikelnummern, Lagerplatz, Bezeichnung und Menge müssen schnell erfassbar sein. Gesammelte Artikel werden visuell hervorgehoben, offene Positionen bleiben klar unterscheidbar. Statt lange zu suchen, sieht der Mitarbeitende direkt: Was fehlt noch? Was ist bereits erledigt? Was wurde teilweise gesammelt?",{"type":725,"attrs":968,"children":970},{"data-block-key":969},"dfbv4",[971],{"type":730,"content":972},"Für den Verpackungsprozess wurde eine eigene Oberfläche entwickelt. Auch hier folgt das UI dem realen Arbeitsablauf: Auftrag auswählen, Artikelliste sehen, Verpackung hinzufügen, Verpackungsart wählen, Teilmengen einpacken, Masse und Gewicht anpassen, Verpackung abschliessen.",{"type":725,"attrs":974,"children":976},{"data-block-key":975},"5i5rh",[977],{"type":730,"content":978},"Die Verpackungsansicht arbeitet mit zwei klaren Bereichen: links die Artikelliste, rechts die Verpackung. Dadurch bleibt die Beziehung zwischen Ware und Verpackung sichtbar. Neue Verpackungen können direkt hinzugefügt werden, beispielsweise Palette oder Box. Mengen können vollständig oder teilweise einer Verpackung zugeordnet werden.",{"type":725,"attrs":980,"children":982},{"data-block-key":981},"8ieih",[983],{"type":730,"content":984},"Für komplexere Fälle wurden Dialoge entworfen: Teilmenge einpacken, Masse und Gewicht anpassen, Verpackungstyp auswählen oder QR-Code scannen. Diese Dialoge sind bewusst fokussiert gehalten. Sie zeigen nur die Informationen, die für den jeweiligen Schritt relevant sind, und reduzieren so Ablenkung.",{"type":725,"attrs":986,"children":988},{"data-block-key":987},"2mien",[989],{"type":730,"content":990},"Ein weiterer wichtiger Bestandteil war die Arbeit mit Status und Feedback. Erfolgreich hinzugefügte Verpackungen, abgeschlossene Läufe oder geänderte Masse werden direkt sichtbar bestätigt. Solche Rückmeldungen sind im Lagerkontext wichtig, weil Nutzer sofort wissen müssen, ob eine Aktion angekommen ist.",{"type":725,"attrs":992,"children":994},{"data-block-key":993},"m2eq",[995],{"type":730,"content":996},"Zusätzlich wurde ein Dark-Mode-Konzept berücksichtigt. Gerade auf Tablets, in Hallen oder wechselnden Lichtverhältnissen kann ein dunkleres UI angenehmer sein. Die Designs zeigen deshalb, wie die gleiche Logik auch in einem dunklen Interface funktionieren kann.",{"type":725,"attrs":998,"children":1000},{"data-block-key":999},"2266j",[1001],{"type":730,"content":1002},"smartfactory lieferte nicht nur einzelne schöne Screens, sondern ein konsistentes Bedienkonzept:",{"type":1004,"attrs":1005,"children":1006},"ul",{},[1007,1014,1020,1026,1032,1038,1044,1050,1056,1062],{"type":1008,"attrs":1009,"children":1011},"li",{"data-block-key":1010},"demoj",[1012],{"type":730,"content":1013},"klare Hauptnavigation",{"type":1008,"attrs":1015,"children":1017},{"data-block-key":1016},"69lu0",[1018],{"type":730,"content":1019},"tablet-optimierte Touch-Flächen",{"type":1008,"attrs":1021,"children":1023},{"data-block-key":1022},"57aeq",[1024],{"type":730,"content":1025},"visuelle Trennung von Kommissionieren und Verpacken",{"type":1008,"attrs":1027,"children":1029},{"data-block-key":1028},"1q8p4",[1030],{"type":730,"content":1031},"Listenlogik für offene und erledigte Artikel",{"type":1008,"attrs":1033,"children":1035},{"data-block-key":1034},"femb5",[1036],{"type":730,"content":1037},"Fortschritts- und Statusanzeigen",{"type":1008,"attrs":1039,"children":1041},{"data-block-key":1040},"9isjs",[1042],{"type":730,"content":1043},"Dialoge für Spezialfälle",{"type":1008,"attrs":1045,"children":1047},{"data-block-key":1046},"emg28",[1048],{"type":730,"content":1049},"Farblogik je Prozessbereich",{"type":1008,"attrs":1051,"children":1053},{"data-block-key":1052},"fre12",[1054],{"type":730,"content":1055},"verständliche Icons",{"type":1008,"attrs":1057,"children":1059},{"data-block-key":1058},"bb8pk",[1060],{"type":730,"content":1061},"UI-Zustände für leer, gefüllt, aktiv, abgeschlossen",{"type":1008,"attrs":1063,"children":1065},{"data-block-key":1064},"ci9tm",[1066],{"type":730,"content":1067},"helle und dunkle Interface-Varianten",{"type":725,"attrs":1069,"children":1071},{"data-block-key":1070},"dvmjp",[],{"type":725,"attrs":1073,"children":1075},{"data-block-key":1074},"8iggf",[1076],{"type":730,"content":1077},"Wichtig: smartfactory war in diesem Projekt für UX, UI Design und Akzeptanztests verantwortlich. Die technische Umsetzung lag nicht bei smartfactory.","dc44de15-e7b7-4ba6-887b-a871f2e1c8c4",{"type":925,"value":1080,"id":1081},{"size":927},"999972fe-4ccf-4398-bb75-e4d5196b86cd",{"type":890,"value":1083,"id":1182},[1084,1089,1095,1101,1107,1113,1170,1176],{"type":893,"attrs":1085,"children":1086},{"data-block-key":933},[1087],{"type":730,"content":1088},"Resultat – Was hat sich verändert?",{"type":725,"attrs":1090,"children":1092},{"data-block-key":1091},"68sav",[1093],{"type":730,"content":1094},"Mit dem Redesign entstand aus einer funktionalen, aber schwerfälligen internen Applikation ein modernes Tablet-Interface für operative Logistikprozesse.",{"type":725,"attrs":1096,"children":1098},{"data-block-key":1097},"3canc",[1099],{"type":730,"content":1100},"Der wichtigste Nutzen liegt in der besseren Prozessführung. Mitarbeitende sehen schneller, in welchem Bereich sie sind, welcher Auftrag aktiv ist, welche Artikel noch offen sind, welche bereits gesammelt wurden und welche Verpackung gerade bearbeitet wird.",{"type":725,"attrs":1102,"children":1104},{"data-block-key":1103},"3mg9",[1105],{"type":730,"content":1106},"Das reduziert kognitive Last. Nutzer müssen nicht interpretieren, wie die Oberfläche gemeint ist, sondern können dem Ablauf folgen. Gerade bei wiederholenden Lagerprozessen ist das entscheidend: Jede unnötige Suche, jeder unklare Button und jede unklare Statusanzeige kostet Zeit.",{"type":725,"attrs":1108,"children":1110},{"data-block-key":1109},"8gmsi",[1111],{"type":730,"content":1112},"Für den Kunden bringt das Redesign konkret:",{"type":1004,"attrs":1114,"children":1115},{},[1116,1122,1128,1134,1140,1146,1152,1158,1164],{"type":1008,"attrs":1117,"children":1119},{"data-block-key":1118},"5rnms",[1120],{"type":730,"content":1121},"klarere Bedienung auf Tablets",{"type":1008,"attrs":1123,"children":1125},{"data-block-key":1124},"ct2fo",[1126],{"type":730,"content":1127},"schnellere Orientierung im Kommissionier- und Verpackungsprozess",{"type":1008,"attrs":1129,"children":1131},{"data-block-key":1130},"4v2g1",[1132],{"type":730,"content":1133},"weniger visuelle Komplexität",{"type":1008,"attrs":1135,"children":1137},{"data-block-key":1136},"4k4b6",[1138],{"type":730,"content":1139},"bessere Lesbarkeit von Artikeln, Mengen und Lagerplätzen",{"type":1008,"attrs":1141,"children":1143},{"data-block-key":1142},"821dv",[1144],{"type":730,"content":1145},"verständlichere Statusanzeigen",{"type":1008,"attrs":1147,"children":1149},{"data-block-key":1148},"fa384",[1150],{"type":730,"content":1151},"sauberere Trennung zwischen offenen und erledigten Positionen",{"type":1008,"attrs":1153,"children":1155},{"data-block-key":1154},"8uj9f",[1156],{"type":730,"content":1157},"effizientere Interaktion bei Teilmengen, Verpackungen und Abschlüssen",{"type":1008,"attrs":1159,"children":1161},{"data-block-key":1160},"bd99t",[1162],{"type":730,"content":1163},"modernes Interface ohne kompletten Systemneubau",{"type":1008,"attrs":1165,"children":1167},{"data-block-key":1166},"c2u05",[1168],{"type":730,"content":1169},"bessere Grundlage für spätere technische Weiterentwicklung",{"type":725,"attrs":1171,"children":1173},{"data-block-key":1172},"am3vn",[1174],{"type":730,"content":1175},"Der Case zeigt gut, dass UX/UI nicht erst bei grossen Kundenportalen oder Marketing-Websites relevant ist. Gerade interne Fachapplikationen profitieren massiv von guter Gestaltung, weil sie direkt im Tagesgeschäft genutzt werden.",{"type":725,"attrs":1177,"children":1179},{"data-block-key":1178},"52o67",[1180],{"type":730,"content":1181},"Wenn Mitarbeitende täglich mit einer Applikation arbeiten, zählt jede Vereinfachung. 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